Consultancy and Total Solutions Training Provider for Embedded Systems, Electronics and Electrical Engineering, Programming, Computing, Operations, ISO9000, ISO14000 and Management.

Bridging the Gap

Training Courses

Warehouse Management

Course id: 0008


Warehouse or Store Management is a process of managing the Store effectively through proper organization and defining specific staff functions and responsibilities. It is necessary to plan and control movements of materials and to measure performance of stock control by constant inventory checks and audits.

This course is specifically tailored to provide a better awareness and understanding of job responsibilities for staff working in a warehouse.

Course highlight
Participants will have better knowledge of operating and controlling a store or warehouse through planning and organizing the processes to benefit an organization.

What you will learn

This course comprises of the following topics:
  • Terminology used in Warehouse Management
  • Objectives in Warehouse Management
  • Organisation in Warehouse Management
  • Functions and Staff in a warehouse
  • Material management
  • Types and control of stores and warehouses
  • Planning and design of warehouse process and control
  • Safety, environment and motivation in Warehouse Management
Participants would, in addition, learn the process flow of a medium size warehouse operation and control.

Who should attend

This course is suited for all levels of staff working in a store or warehouse from manager, supervisor, clerks to those who are handling the movements of materials. Internal and external auditors who need to understand the processes and controls of a store or warehouse is encouraged to attend for more effective audits.


Participants are not required to have any special background knowledge but those from Warehouse/Store/Materials Department and those who are interested in understanding the general requirements of an effective warehouse management will benefit from this course.

Course methodology

This course is presented as a lecture using Powerpoint presentation.

Course duration

1 day.

Course structure

  • Overview: definition, objectives
  • Organisation: functions and staff in a store, organization chart
  • Functions : store manager, supervisor, clerk, operators, drivers
  • Designs : location, planning layout, space, personnel, storage
  • Planning & Control : budgeting, information, stockholding costs, turnover, vendor management, consignment stock, outsourcing
  • Measuring Performance : stock accuracy, handling standards, control records, KPIs
  • Safety & Environment : key legislations, guidelines, risk assessment, responsibilities
  • Communication : reporting, meetings, recruitment
  • Motivation : leadership, delegation, training, discipline, appraisal
  • Instructor

    Roger Ong

Course Schedule





News on ProvenPac

  ProvenPac Sdn. Bhd.
  C-4-3 Gembira Park,
  Jalan Riang, 58200
  Kuala Lumpur, Malaysia

  Tel: +603 03 5889 5889

No public course
currently scheduled.


Please inform me when
this course is scheduled.


Please contact me to
arrange in-house training.